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Charity registration number: 1128809

Annual Plan 2019-2020

This coming year is a particularly important milestone for n-compass as we enter our 20th year of operation. We are a lancashire born success story, beginning as a small charity based above a shop in St Anne’s, to an employer of 155 staff who deliver excellent health and care services across the north West. We are very proud that our reputation as a ‘dynamic’ and ‘can do’ organisation has led to such a vote of confidence by commissioners and other funders alike. this was further enhanced when we achieved 13th position in The Sunday Times Top 100 Not For Profit Organisations to work for in the UK; a testament to all our staff and leadership.

For 2019-2020 we have a determination to sustain our current contracts by continuing to deliver excellent services, and we will also strive to further increase our geographic coverage across the North West. Our paramount commitment is to the region’s vulnerable communities who we will continue to serve and support.

This annual plan has been created with involvement from staff and the Board in order to clearly articulate our ambitions for 2019 and beyond. We look forward to what will no doubt be an exciting year filled with opportunities and, inevitably, some challenges, which I know we will meet head on.

On behalf of the Board I would like to thank our wonderful staff as it is their dedication, passion and commitment that makes n-compass the exceptional charity that it is!

Barbara Aird

Download our newly published Annual Plan here


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n-compass provides excellent patient focused Advocacy and respects the patient’s rights and views.”

St. Helens Professional

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"Thank you so much, this has given me so much confidence and I feel now that I will get the sort of treatment I need, in the way I need it to be."

Fylde Service User

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"Thank you for your support... I now feel strong enough to make my own decisions and my aim is to continue to act independently with other areas of my life."

Lancaster Service User

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"Your input was superb, exactly what I needed; an independent person to help me to question and comment and move things forward."

Blackburn with Darwen Service User

  • Best Not for Profit 2019
  • Best Company 2019
  • Best Not for Profit 2019
  • Advocacy QPM
  • Living Wage Employer
  • Advocacy QPM, May 2019 to April 2022
  • Investor in People Silver
  • Investing in Volunteers