Harry's Advocacy Story
Harry was detained under section 3 of the Mental Health Act and referred himself to Independent Mental Health Advocacy (IMHA). He wanted the Independent Mental Health Advocacy to support him with his upcoming Care Plan Approach review (CPA).
Unfortunately, Harry felt that the ward staff and his consultant didn’t always take his views seriously. He said that not being taken seriously caused him frustration and increased the likelihood of losing his temper. He understood that the more he lost his temper, the longer he was likely to stay in hospital. Harry had already begun the process of appealing his section and had a solicitor involved, too.
The IMHA advocate, Carey, raised Harry’s points on his behalf at his CPA and told him that if he wanted to talk to them in private during the meeting, all he had to do was tap her arm. She also said that he should tap her arm if he felt frustrated and she would call for a short break.
During the CPA meeting, Carey introduced herself and explained her role to the six professionals present. Harry has already told Carey that he found these types of meeting stressful and intimidating because of the power imbalance of him sitting opposite a number of professionals. So, he decided where both he and Carey would be sitting in the room.
Once all of the introductions had been made, the Carey read out a letter explaining why Harry wanted her there. She then raised each of Harry’s points one by one and recorded the answers that were given. This made sure that he had a record of the discussion to reflect upon later.
As the meeting went on, Carey asked the professionals to expand upon any acronyms and jargon they were using so that Harry could properly understand. At the end of the meeting, Harry felt that he had answers to all of his questions and that his points of view had been taken on board.
He didn’t manage to get any section 17 leave, but he now has a plan in place to help him achieve section 17 leave in the coming weeks. Carey then supported Harry at all of his CPA meetings and ward rounds until he was taken off his section.
Of the service, Harry said: “The support of the IMHA made sure that the staff listened to me and treated me like a person, not a patient.”
n-compass provides excellent patient focused Advocacy and respects the patient’s rights and views.”
St. Helens Professional
"Thank you so much, this has given me so much confidence and I feel now that I will get the sort of treatment I need, in the way I need it to be."
Fylde Service User
"Thank you for your support... I now feel strong enough to make my own decisions and my aim is to continue to act independently with other areas of my life."
Lancaster Service User
"Your input was superb, exactly what I needed; an independent person to help me to question and comment and move things forward."
Blackburn with Darwen Service User
©ncompass 2020. All rights reserved.
n-compass registered in England and Wales. Charity No. 1128809. Guarantee No. 06845210.