For help and support call us on 03450 138 208 or email:

Charity registration number: 1128809

Volunteer Stories

Here are the stories of just a few of our 120 volunteers:

Giving something back
Amit is a solicitor with a large firm in Preston. His family used our services and he feels strongly that he wants to give something back. He works full time, so his time is limited, but he has offered to support us on a consultancy basis.

Overcoming isolation
Derek is unemployed and struggling to find work. He feels isolated and worries that he may turn to drink to cope. He wants to stay well himself, but also use his free time in a positive way. He called into CVS in Skelmersdale and was referred to n-compass and now supports his local community through volunteering.

Gaining satisfaction
Ruth is very successful in her job. She works hard and whilst her job is draining, it’s not satisfying and she feels no sense of worth. She was looking through the internet for solutions and came across volunteering. Ruth is now volunteering with our Sitting in Service in the Fleetwood area spending time with Tim (age 87) for 3 hours a week while his full time carer gets a much needed break.

A pathway to work
Kelly began volunteering in June 2014 - as a mum of four grown up children she had time on her hands. Volunteering filled this space in her life and she hoped it may lead to some paid work. Volunteering gave Andrea renewed confidence and, in April 2016, she secured a job with n-compass working in health settings to identify and support carers.

Filling the gap
Mary’s mother sadly passed away last year - she was her full time carer. Now Mary, who lives over Wyre, is using her personal experience and offering her free time to support others by volunteering for our Sitting in Service.

Using your skills
Robert is a professional counsellor volunteering with our Butterfly & Phoenix Projects. He only works with adults in his private counselling practice and is gaining experience to support a change of direction in his business.

Keeping active
Helen from Preston has recently retired after a long career in retail and despite looking forward to spending some quality time with friends and family she wants to keep herself active and support her local community. Helen is now a volunteer with our Sitting in Service by spending 2 hours a week with Marjory.


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n-compass provides excellent patient focused Advocacy and respects the patient’s rights and views.”

St. Helens Professional

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"Thank you so much, this has given me so much confidence and I feel now that I will get the sort of treatment I need, in the way I need it to be."

Fylde Service User

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"Thank you for your support... I now feel strong enough to make my own decisions and my aim is to continue to act independently with other areas of my life."

Lancaster Service User

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"Your input was superb, exactly what I needed; an independent person to help me to question and comment and move things forward."

Blackburn with Darwen Service User

  • Best Not for Profit 2019
  • Best Company 2019
  • Best Not for Profit 2019
  • Advocacy QPM
  • Living Wage Employer
  • Advocacy QPM, May 2019 to April 2022
  • Investor in People Silver
  • Investing in Volunteers