St Helens Advocacy Hub

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Free, Independent Advocacy Support In Your Area


Are you struggling to have your voice heard when making important decisions about your health, care, or rights?

The St Helens Advocacy Hub, provided by N-Compass, offers free, confidential, and independent advocacy support to help you understand your rights and speak up for what matters to you.

St Helens Advocacy Hub
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St Helens Advocacy Service

Our Advocacy Services In
St Helens

We offer expert advocacy support tailored to your needs, including:

  • Independent Mental Health Advocacy (IMHA)
    Supporting individuals detained under the Mental Health Act to understand their rights and have a say in their treatment.
  • Independent Mental Capacity Advocacy (IMCA)
    Supporting people who lack the capacity to make key decisions about their care, medical treatment, or accommodation and have no close family or friends to represent them. IMCAs ensure the person’s rights and views are in the persons best interest.
  • DoLS (Deprivation of Liberty Safeguards)
    A legal framework under the Mental Capacity Act used to protect individuals in care homes or hospitals who lack capacity and under restrictions to keep them safe. It ensures that any deprivation of liberty is in the person’s best interests and properly authorised. The advocacy
    roles include 39a IMCA, 39D IMCA, 39C IMCA, 1.2 Representative and Paid Relevant Person’s Representative.
  • Care Act Advocacy
    Helping individuals involved in social care assessments, planning, safeguarding or reviews to ensure their views are heard.
  • Generic Advocacy
    Providing independent support to those who may not qualify for statutory advocacy but still need help navigating health and social care services.
  • Health & Social Care Complaints Advocacy
    An Advocate can support individuals to understand their rights and the process of making a complaint about the care or treatment provided by the NHS or a Local Authority.
  • Children and Young People Advocacy
    Supporting Looked After Children, Young People Transitioning under the Care Act and Child Protection Advocacy.
  • Independent Visitor Service
    Our volunteers offer a befriending service to young people in care, offering support and listening independent of all other services

Not sure which type of advocacy you need? Contact us, and we’ll help you find the right support.

How To Access Advocacy Support

Getting support is simple. If you or someone you know needs advocacy support in St Helens, we’re here to help. Contact us now to find out more or to make a referral.

Your local Advocacy Team

Our St Helens advocacy team is made up of skilled, compassionate advocates dedicated to ensuring your voice is heard.

We work independently from health and social care services, so our only priority is you. We are commissioned by St Helens Council, ensuring that our advocacy services are freely available to those who need them.

Get In Touch

We’re here to help. If you’d like to find out more about the support available to you, contact us today.

Download Referral Form

Our team will listen to your concerns and connect you with the right advocacy support.

St Helens Children and Young Peoples Advocacy Service

Children and Young People’s Advocacy

We know that being involved in social care can feel confusing, worrying, or overwhelming at times, especially when important decisions are being made about your life.

If you’re working with Children’s Social Care, you have the right to an independent Advocate. An Advocate is someone who listens to you, helps you understand what’s happening, and supports you to have your say.

We support children and young people who are in care, leaving care, involved in safeguarding, or who want help raising a concern or making a complaint.

Find Out More About Children and Young People’s Advocacy
Find Out More About Our Independent Visitor Service

Frequently Asked Questions

If you are struggling to have your voice heard in health or social care decisions, you may be eligible. Contact us to find out.

No. Our advocacy services are free of charge, as they are funded by St Helens Borough Council.

This depends on your situation, but we aim to provide support as quickly as possible.

We will match you with an experienced advocate who is best suited to support you.

Carers

We understand the challenges of caring and provide support to help you navigate the journey

Counselling

We provide therapeutic support, helping individuals overcome their difficulties

Wellbeing

We offer a range of services to help you take control of your health and well-being

Volunteer With Us

Join our team of dedicated volunteers who contribute their time to support our programmes

About Us

n-compass has dedicated over two decades to empowering individuals and communities

Our Impact

We measure success by the impact we have on individuals, communities, and our valued partners