Our Culture

A supporting & empowering workplace

Our culture is driven by a shared passion for improving lives and empowering individuals.

We strive to create a positive and inclusive work environment where every staff member, volunteer, student, board member and stakeholder are valued, supported, and encouraged to reach their full potential.

Collection of people with a man holding a dog on a hiking trail

We know people are crucial to our success. Unlocking talent and creating long-lasting careers. Through attracting and retaining the right people we can create a culture that stimulates a Professional approach, be Responsive to the needs of each other and our customers, create a culture of Innovation, be Dynamic in what we do and Empower each other to deliver an excellent service PRIDE.

our Vision, Mission and Values

Our culture is built on our Vision, Mission and Values. Learn more about how we work, engage, develop, and support our employees at N-Compass.

  • Collaboration– While many colleagues work independently in the community, we create regular opportunities to connect in person or collaborate through virtual platforms, sharing, supporting, and learning together.
  • Investing In Our Teams – We provide time and a budget for team away days, investing in team building and fostering professional working relationships. N-Compass also hosts three all-staff events as an opportunity for the entire organisation to share best practices and celebrate successes.
  • Family Friendly policies – We recognise the importance of a healthy work-life balance and support this with family friendly policies, including; flexible working, an open-door policy, enhanced maternity & paternity pay, Working Carers & Family Emergency paid leave and many more. For more information, please visit our staff benefits page.
  • Annual Staff Engagement Survey – We host an annual staff survey through Great Places to Work. 89% of employees at N-Compass say it is a great place to work, compared to 54% of employees at a typical UK-based company (2024). We are proud to be recognised in the top 100 UK’s Best Workplaces for Women 2024, Best Workplaces in Charity & Not-for-profit 2024 and Best Workplaces in Healthcare 2024.
  • My Voice – We host an employee engagement forum with colleagues from across the organisation meeting regularly with the Chief Executive throughout the year.
  • Staff suggestions – All employees have access to submit staff suggestions to the Senior Management Team each month, all suggestions are considered and responded to, and we have implemented many new initiatives through this scheme.
  • Reward & Recognition – We acknowledge and celebrate key milestones in the employment journey through Long Service Awards, Our Value Awards, and N-Compass Hero of the Month awards. We host and celebrate an event for our dedicated volunteers each year.
  • Learning and Development Funding Pot – We acknowledge the importance of investment in employee growth and well-being, investing in apprenticeship opportunities, management qualifications and professional qualification development.  We provide a blended learning and development offer to suit all learning styles and needs.
  • My Learning – We host an e-learning platform built for both essential and desirable training needs, through e-learning, video content, and internal and external learning opportunities.
  • My Probation – We have a robust induction process to ensure all new starters are set up for confidence and competence in their new role.
  • My Journey – We support our team through continuous conversations each quarter of the year to help support well-being, professional development and career progression, look at any successes, challenges and where the company values have been demonstrated.
  • Wellbeing Champions – N-Compass has a dedicated group of Well-being Champions made up of various colleagues across the organisation to drive the well-being agenda and strategy through the organisation.
  • Benefits – We have an extensive amount of well-being benefits for our staff.
  • Annual Awareness Calendar – We celebrate a host of well-being awareness events throughout the year.
  • Safer Recruitment – We hold policy and practice, ensuring the people we recruit comply with our commitment to safeguarding the vulnerable children and adults we support within our communities.
  • Reasonable Adjustments – We ensure all our staff are provided with any necessary adjustments to perform their jobs effectively without discrimination, providing an equal opportunity to succeed and contribute without barriers.
  • Fair Pay – We’re committed to fair, transparent pay, reviewing salaries annually through rolling external benchmarking to ensure our pay remains competitive and reflects sector standards.
  • Environmental Impact – We uphold our best interests in energy efficiency throughout our offices, waste reduction & recycling and promoting the cycle to work scheme.
  • Community Engagement – Each year, we invite our employees to nominate a Charity of the Year. The selected charity becomes the focus of our fundraising efforts, enabling us to give back and support causes that make a meaningful difference in our local communities.
  • Our Volunteers – Our volunteers support front-line teams in expanding the reach and engagement of our services within the communities we serve, enabling us to support more people to stay well.
  • What our Staff Say – Hear directly from our team about why N-Compass is more than just a workplace – it’s a community
About Us

n-compass has dedicated over two decades to empowering individuals and communities

Our Impact

We measure success by the impact we have on individuals, communities, and our valued partners

What Our Employees Say

Our staff feel valued, supported, and proud to be part of a team that truly cares