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How Can We Help You Today?

We’d love to hear from you. Whether you have a question, need support, or want to share feedback, we’re here to help.

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Feedback

Here at N-Compass we are committed to providing a high-quality service. In order for us to ensure that our services are meeting the needs of our service users and ensure we are adhering to our Values we would appreciate your honest feedback. Please take a moment to complete our Feedback Survey.

All information provided is confidential, however, if you would like to be contacted by a member of our team, please complete your name and contact details.

Complaints

N-Compass is committed to providing a quality service. We have a documented complaints policy. 

This policy aims to ensure –

  • complaints are dealt with in a courteous and efficient manner and are resolved without avoidable delay
  • we provide a formal method of challenging decisions we have made
  • we can obtain feedback about the quality of our services, enabling us to correct mistakes and use learning to continuously improve the organisation.
  • records of complaints are maintained so regular reports can be produced for internal monitoring and public accountability.

View our complaints policy

Media Enquiries

We welcome media enquiries from journalists, broadcasters, and content creators looking to learn more about our work. Whether you need expert insight, case studies, or a comment on key issues, our team is happy to help.

How we can help

We can support media professionals with:

  • Expert commentary – Insight from our leadership team on advocacy, carers support, well-being, and other social care topics.
  • Case studies & stories – Real-life experiences from people we support (where appropriate and with consent).
  • Service information – Key facts, statistics, and impact data on our work.
  • Interviews & statements – Available via phone, email, or in person.

About N-Compass

N-Compass is a charity dedicated to empowering people facing challenges in their lives. We provide statutory and community-based support to individuals facing life-changing situations, ensuring their voices are heard, their rights are upheld, and their well-being is prioritised.

For more information or to arrange an interview, please get in touch today.