Liverpool Advocacy Hub

Free, Independent Advocacy Support In Your Area


Are you struggling to have your voice heard when making important decisions about your health, care, or rights?

The Liverpool Advocacy Hub, provided by N-Compass, offers free, confidential, and independent advocacy support to help you understand your rights and speak up for what matters to you.

Liverpool Advocacy Hub logo

Our Advocacy Services In Liverpool

We offer expert advocacy support tailored to your needs, including:

  • Independent Mental Health Advocacy (IMHA)
    Supporting individuals detained under the Mental Health Act to understand their rights and have a say in their treatment.
  • Independent Mental Capacity Advocacy (IMCA)
    Supporting people who lack the capacity to make key decisions about their care, medical treatment, or accommodation and have no close family or friends to represent them. IMCAs ensure the person’s rights and views are in the persons best interest.
  • DoLS (Deprivation of Liberty Safeguards)
    A legal framework under the Mental Capacity Act used to protect individuals in care homes or hospitals who lack capacity and under restrictions to keep them safe. It ensures that any deprivation of liberty is in the person’s best interests and properly authorised.
    The advocacy roles include 39a IMCA, 39D IMCA, 39C IMCA and Paid Relevant Person’s
  • Care Act Advocacy
    Helping individuals involved in social care assessments, planning, or safeguarding concerns to ensure their views are heard.
  • Independent Health Complaints Advocacy
    Supporting individuals to understand their rights and the process of making a complaint about the care or treatment provided by the NHS
  • Non-statutory Issues-based Advocacy
    Providing independent support for issues relating to benefits, housing or health services. Non-statutory advocacy is provided by our partner organisation, Mary Seacole House.

Not sure which type of advocacy you need? Contact us, and we’ll help you find the right support.

How To Access Advocacy Support

Getting support is simple. If you or someone you know needs advocacy support in Liverpool we’re here to help. Contact us now to find out more or to make a referral.

Your local Advocacy Team

Our Liverpool advocacy team is made up of skilled, compassionate advocates dedicated to ensuring your voice is heard.

We work independently from health and social care services, so our only priority is you. We are commissioned by Liverpool City Council, ensuring that our advocacy services are freely available to those who need them.

Get In Touch

We’re here to help. If you’d like to find out more about the support available to you, contact us today.

Our team will listen to your concerns and connect you with the right advocacy support.

Ged’s Story: Rebuilding Life After A Brain Injury

Ged’s life changed in an instant when he was hit by a car, suffering a traumatic brain injury that left him with mobility and speech difficulties. Now reliant on a wheelchair, he spent a long period in hospital recovering. During his absence, his home was vandalised and became uninhabitable, forcing him to move into a care home while decisions were made about his future.

An N-Compass advocate worked closely with Ged for several months, listening to his wishes. It became clear that he wanted to return home, so the advocate requested a review of his Deprivation of Liberty order, arguing that a less restrictive option – his own home – was available.

The review sparked discussions about how to make this possible. The advocate suggested involving Ged’s son, who became instrumental in the process. Alongside Ged, the advocate, and his social worker, they developed a plan. His son hired builders to restore the house, adding essential adaptations for Ged’s mobility needs, while the social worker arranged a tailored support package.

After six months of collaboration, Ged finally returned home – living independently once again, in the place he loved.

“I just wanted to go home”

Frequently Asked Questions

If you are struggling to have your voice heard in health or social care decisions, you may be eligible. Contact us to find out.

No. Our advocacy services are free of charge, as they are funded by Liverpool City Council.

This depends on your situation, but we aim to provide support as quickly as possible.

We will match you with an experienced advocate who is best suited to support you.