Wirral Advocacy Hub

Free, Independent Advocacy Support In Your Area


Are you struggling to have your voice heard when making important decisions about your health, care, or rights?

The Wirral Advocacy Hub, provided by N-Compass, offers free, confidential, and independent advocacy support to help you understand your rights and speak up for what matters to you.

Wirral Advocacy Hub logo

Our Advocacy Services In Wirral

We offer expert advocacy support tailored to your needs, including:

  • Independent Mental Health Advocacy (IMHA)
    Supporting individuals detained under the Mental Health Act to understand their rights and have a say in their treatment.
  • Independent Mental Capacity Advocacy (IMCA)
    Supporting people who lack the capacity to make key decisions about their care, medical treatment, or accommodation and have no close family or friends to represent them. IMCAs ensure the person’s rights and views are in the persons best interest.
  • DoLS (Deprivation of Liberty Safeguards)
    A legal framework under the Mental Capacity Act used to protect individuals in care homes or hospitals who lack capacity and under restrictions to keep them safe. It ensures that any deprivation of liberty is in the person’s best interests and properly authorised.
    The advocacy roles include 39a IMCA, 39D IMCA, 39C IMCA and Paid Relevant Person’s
  • Care Act Advocacy
    Helping individuals involved in social care assessments, planning, or safeguarding concerns to ensure their views are heard.
  • Social Care Complaints Advocacy
    Supporting individuals to understand their rights and how to complain about the care provided by a local authority.
  • Generic Advocacy – Health and Social Care 
    Providing independent support for individuals not eligible for statutory advocacy.

Not sure which type of advocacy you need? Contact us, and we’ll help you find the right support.

How To Access Advocacy Support

Getting support is simple. If you or someone you know needs advocacy support in Wirral, we’re here to help. Contact us now to find out more or to make a referral.

Your local Advocacy Team

Our Wirral advocacy team is made up of skilled, compassionate advocates dedicated to ensuring your voice is heard.

We work independently from health and social care services, so our only priority is you. We are commissioned by Wirral Council, ensuring that our advocacy services are freely available to those who need them.

Get In Touch

We’re here to help. If you’d like to find out more about the support available to you, contact us today.

Our team will listen to your concerns and connect you with the right advocacy support.

Michael’s Story: Regaining Independence And Stability

Michael, diagnosed with Emotionally Unstable Personality Disorder and Autism, was detained under Section 3 of the Mental Health Act due to the risks he posed to himself and others. While in hospital, restrictive interventions were used to manage his impulsivity, which had previously led to incidents of aggression toward staff and patients.

An N-Compass advocate was assigned to support Michael in Best Interest meetings, where decisions about his care and restrictions were made. Despite his past challenges, staff acknowledged that he had not shown aggression for some time. Michael confided in his advocate that being on the ward left him feeling trapped and hopeless, and he desperately wanted to be discharged.

At the next Best Interest meeting, the advocate raised the possibility of gradually easing restrictions, given Michael’s progress. The team agreed on a structured plan to reduce his dependence on staff, allowing him more autonomy. As restrictions lifted, Michael’s mental health improved significantly, and he continued to demonstrate stability.

Over time, his restrictions were lifted entirely, leading to his eventual discharge as he had hoped. Now, with the right support in place, Michael enjoys a much more independent and fulfilling life.

“I didn’t think things would change, but having someone speak up for me made a big difference. I feel more in control now.”

Frequently Asked Questions

If you are struggling to have your voice heard in health or social care decisions, you may be eligible. Contact us to find out.

No. Our advocacy services are free of charge, as they are funded by Wirral Council.

This depends on your situation, but we aim to provide support as quickly as possible.

We will match you with an experienced advocate who is best suited to support you.