For help and support call us on 03450 138 208 or email:

Charity registration number: 1128809

The Lancashire Carers Service 0345 688 7113

hereLancashire Carers Service

Welcome to The Lancashire Carers Service

We support often hard-pressed Carers to reduce the impact of their caring role through providing information along with specialist 1-2-1 and group support including:

  • Magazines twice a year detailing local groups, activities and courses.
  • Regular Coffee and Chat support groups in locations across North and Central Lancashire.
  • Carers Assessments and reviews. We can support you, in accordance with Care Act 2014, to undertake a Carers Assessment to identify the impact your caring role may be having on your physical and emotional health and wellbeing, whether you are willing and able to continue in your caring role and, if so, what support is needed for you to do this. We will help you to create a plan of how to put this support in place. We will also assess whether you are eligible for a Carers Personal Budget to spend against your plan. For more information about the Carers Assessment please click here.
  • Support with planning for contingency or an emergency. We can support you to create a contingency care and support plan, including an option for up to 72 hours free replacement care for emergencies where you are taken into hospital unexpectedly or are involved in an incident involving emergency services and no support is available from family or friends.
  • Support to access community and Health and Wellbeing services.
  • Access to a 24-hour CHAT Line manned by volunteers who can offer understanding with regards to the common challenges faced by Carers. The CHAT Line is available 24 hours a day, 7 days a week, 365 days a year. To talk to a Volunteer please call 0333 103 9747
  • Access to our Volunteer Befriending and Sitting-In services where volunteers are matched with Carers and the people they care for to provide company and a break from caring.
  • Support for former Carers.
  • Volunteering opportunities for Carers, including volunteering for the CHAT Line, Befriending and Sitting-In services. For more information please click here.
  • Carers Awareness Briefings for professionals to help, identify unpaid Carers, understand the needs and rights of Carers, understand how important a Carers health and wellbeing is and increase knowledge of what support is available for Carers.
Register for our FREE digital resources in Lancashire

The Lancashire Carers Service has teamed up with Carers UK to offer carers in our area a comprehensive solution that brings together Carers UK’s digital products and online resources with our own information and support for carers onto a single webpage.
Please click here to visit this page.

Who Can We Help?

The Lancashire Carers Service works across the county providing support and information to adult Carers (18+).

Contact Details

The Lancashire Carers Service is delivered in partnership by n-compass and Carers Link Lancashire.

North and Central Lancashire – delivered by n-compass 

Telephone: 0345 688 7113 option 2

Text: 07786201226

General Email:

East Lancashire – delivered by Carers Link Lancashire

Telephone: 0345 688 7113 option 1

Text: 07786201226

General Email:

Please get in touch to see how we could help you.

Coffee and Chats

Meet and chat with other Carers, speak to a Carers Support Worker and take a well-earned break from your caring role whilst enjoying a coffee. If you have never been to a Coffee and Chat before don't worry! Everyone has been a "first timer". A friendly Carers Support Worker will be there to greet and offer a warm introduction. There is no need to book, please just come along and look out for a group of friendly Carers.  To see where the latest coffee and chats are please check out the Winter 2019 Newsletter by clicking here

Lancs Carers Magazine cover .pdf


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n-compass provides excellent patient focused Advocacy and respects the patient’s rights and views.”

St. Helens Professional

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"Thank you so much, this has given me so much confidence and I feel now that I will get the sort of treatment I need, in the way I need it to be."

Fylde Service User

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"Thank you for your support... I now feel strong enough to make my own decisions and my aim is to continue to act independently with other areas of my life."

Lancaster Service User

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"Your input was superb, exactly what I needed; an independent person to help me to question and comment and move things forward."

Blackburn with Darwen Service User

  • Best Not for Profit 2019
  • Best Company 2019
  • Best Not for Profit 2019
  • Advocacy QPM
  • Living Wage Employer
  • Advocacy QPM, May 2019 to April 2022
  • Investor in People Silver
  • Investing in Volunteers