What we do?
We provide information, advice and a wide range of specialist support services designed to help adult and young Carers continue in their caring role for as long as they choose and reduce the impact the caring role can have on their own health and wellbeing.
We work directly with individual Carers to discuss their concerns and needs, and design a tailored personalised support package.
Support available includes:
- Specialist 1-2-1 and group support
- A dedicated support worker
- Peer support
- Information and support to take a break from the caring role including a volunteer led sitting in service and My Time Voucher Scheme
- Information, advice and guidance on a range of Carers related matter
- Local Carers Coffee and Chat Groups online and face to face
- A 24/7 volunteer led Carers Help and Talk CHAT Line
- Access to a range of digital/online resources and activities
- Access to online support including our Carers Community Network
- Support to access community, health and wellbeing services
For young carers we can also:
- Help carers and families think about what would make the difference
- Provide Peer Support with other Young Carers
- Help Young Carers have a voice
- Access support in school and college
- Help Young Carers take a break for their caring role
See what our Young Carers get up to here
Who is a Carer?
A Carer is someone of any age who provides unpaid care, for a few hours a day or round the clock, to a friend or relative who could not manage without their support. The care they give may be due to age, illness, disability, mental health problems, or substance misuse.
Carers’ lives are often complex - many have other commitments as well as their caring role, such as work or school, and sometimes they live with the person they care for or sometimes they call in to help. These situations can create challenges which may impact on Carers’ financial or educational opportunities, as well as their own health and wellbeing.
Carers sometimes do not realise they are a ‘Carer’ and feel they are simply being kind, by looking after a family member or friend. Carers provide huge benefits to the person they care for, as well as wider benefits to the health and social care system, by providing a free, essential support service.
You have done wonders for my mental health and my stressful situation
Thank you so much, you always motivate me.
Thank you for all your kind help and support
I feel it’s an open- door service - if I need help, I know who to speak to.
I hadn’t realised I was a Carer, thank goodness for your support
Staff always listen to your needs and will help you.
I was lost, you helped me get back in control, thank you
Gives me a break from family life which can be stressful.
You have done wonders for my mental health, I have a reason and a focus now